Alaska Disclosure 


For Alaska Residents Only: 
If your issue is unresolved by Providus Finance Inc. (888) 801-2586, please submit formal complaints with the State of Alaska, Division of Banking & Securities. Please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf Submit formal complaint form with supporting documents: Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807 If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call Nine Zero Seven Four Six Five Two Five Two One 
      
Florida Disclosure 
NOTICE:  By the Florida Office of Financial Regulation BY GRANTING PROVIDUS FINANCE A LICENSE, THE FLORIDA OFFICE OF FINANCIAL REGULATION IS NOT ENDORSING THE USE OF DIGITAL OR VIRTUAL CURRENCIES.
U.S. currency is legal tender backed by the U.S. government.
Digital and virtual currencies are not issued or backed by the U.S. government, or related in any way to U.S. currency, and have fewer regulatory protections.
The value of digital and virtual currencies is derived from supply and demand in the global marketplace which can rise or fall independently of any fiat (government) currency.
Holding digital and virtual currencies carries exchange rate and other types of risk.
POTENTIAL USERS OF DIGITAL OR VIRTUAL CURRENCIES, INCLUDING BUT NOT LIMITED TO BITCOIN, SHOULD BE FOREWARNED OF A POSSIBLE FINANCIAL LOSS AT THE TIME THAT SUCH CURRENCIES ARE EXCHANGED FOR FIAT CURRENCY DUE TO AN UNFAVORABLE EXCHANGE RATE. A FAVORABLE EXCHANGE RATE AT THE TIME OF EXCHANGE CAN RESULT IN A TAX LIABILITY. PLEASE CONSULT YOUR TAX ADVISOR REGARDING ANY TAX CONSEQUENCES ASSOCIATED WITH YOUR HOLDING OR USE OF DIGITAL OR VIRTUAL CURRENCIES. If you have a question or complaint, please contact the Providus Finance client services team at https://providusfinance.net/support Florida residents may contact the Florida Office of Financial Regulation with any unresolved questions or complaints about Providus Finance Inc. at 200 E. Gaines Street, Tallahassee, FL 32399-0376, telephone number: (800) 848-3792 (toll free). 
       
Illinois Disclosure 
Illinois Residents may contact the Illinois Department of Financial & Professional Regulation with any unresolved questions or complaints about Providus Finance Inc. at (888) 473-4858.
Washington Disclosure

NOTICE: Our company previously operated under money transmission licenses in select U.S. states through a partnership with River Financial. Following the conclusion of that partnership in 2022, those licenses are no longer active. We are currently in the process of renewing and re-establishing our money transmission licenses directly. This page will be updated as new licenses are approved and issued.